Return policyUpdated a month ago
Returning your product is simple in the event you are not completely satisfied. We allow you to start a return or exchange within 90 days of delivery using our online portal.
Returning your product
- Products should be in "like new" condition*
- Include the original product packaging and accessories if available
- Box up your return securely to avoid damage while in transit
*Products with signs of heavy use may be subject to a restocking fee
- Refund to the original payment method*
- Available within 30 days of delivery
- Store credit (instantly redeemable)
*Unavailable for customized products and apparel.
Processing & distribution of credit
Returns are processed within 5 business days of arrival.
- Store credits & exchanges are processed once the return tracking reflects a pick-up scan.
- Refunds to the original payment method are processed upon arrival and inspection of the return
Returns are subject to a 20% restocking fee at our discretion for the following:
- Missing or damaged product packaging
- Missing accessories
- Signs of heavy use
- Chipped stickers
- Peeling stickers
- Damaged components from dropping or user error
Eligible for a store credit or exchange. Cash refunds are unable to be re-routed to another card or bank account.
*Damaged or defective products do not apply.
- Apparel and clothing
- Items made to order
- Customized products
- Mystery items
Terms & conditions
- Returns sent without a valid return authorization number will be refused.
- We reserve the right to refuse a return if we feel that our policy is being abused.