Return policyUpdated a month ago

Returning your product is simple in the event you are not completely satisfied. We allow you to start a return or exchange within 90 days of delivery using our online portal.

Returning your product

• Products should be in "like new" condition*
• Include the original product packaging and accessories if available
• Box up your return securely to avoid damage while in transit

*Products with signs of heavy use may be subject to a restocking fee

Credit methods

• Refund to the original payment method*
  • Available within 30 days of delivery
• Store credit (instantly redeemable)
• Exchange*

*Unavailable for customized products and apparel.

Processing & distribution of credit

Returns are processed within 5 business days of arrival.

• Store credits & exchanges are processed once the return tracking reflects a pick-up scan.
• Refunds to the original payment method are processed upon arrival and inspection of the return

Restocking fee

Returns are subject to a 20% restocking fee at our discretion for the following:

• Missing or damaged product packaging
• Missing accessories
• Signs of heavy use
  • Chipped stickers
  • Peeling stickers
  • Damaged components from dropping or user error

Gift returns

Eligible for a store credit or exchange. Cash refunds are unable to be re-routed to another card or bank account.

Policy exclusions

*Damaged or defective products do not apply.

• Apparel and clothing
• Items made to order
• Customized products
• Mystery items
• Services

Terms & conditions

• Returns sent without a valid return authorization number will be refused.
• We reserve the right to refuse a return if we feel that our policy is being abused.