Return policyUpdated 7 months ago

Returning your product is simple in the event you are not completely satisfied. We allow you to start a return or exchange within 90 days of delivery using our online portal.

Returning your product

• Products should be in "like new" condition*
• Include the original product packaging and accessories
• Box up your return securely to avoid damage while in transit

*Products with signs of heavy use may be subject to a restocking fee

Credit methods

• Refund to the original payment method*
  • Available within 30 days of delivery
• Store credit (instantly redeemable)
• Exchange*

*Unavailable for customized products and apparel.

Processing & distribution of credit

Returns are processed within 5 business days of arrival.

• Store credits & exchanges are processed once the return tracking indicates a pick-up scan.
• Refunds to the original payment method are processed upon arrival and inspection of the return

Restocking fee

Returns are subject to a 20% restocking fee at our discretion for the following:

• Missing or damaged product packaging
• Missing accessories
• Signs of heavy use
  • Chipped stickers
  • Peeling stickers
  • Heavy plastic wear

Policy exclusions

• Apparel
• Customized products
• Mystery items
• Services

Terms & conditions

• Returns sent without a valid return authorization number will be refused
• Policy abuse will result in being blacklisted at our discretion