When will my order ship?Updated 3 months ago
In-stock, ready-to-ship products ordered before the cutoff* will be fulfilled the same day. In-stock, ready-to-ship products ordered after the cutoff will be fulfilled the next business day. A shipping confirmation notification will be sent to you by email or SMS depending on the communication preferences you set.
Cutoffs are advertised on the product page. Products that are not ready to ship will be advertised as such.
Pre-orders and custom services
Orders including an item(s) that is not ready-to-ship are fulfilled once all items in the order are ready-to-ship.
My account
You may also refer to your order confirmation email or "My Account" to view the ship date and availability for each product in your order.
Fulfillment cutoffs
*Cutoff times by warehouse:
USA Warehouse
- Monday - Friday: 3 PM PST
- Saturday: 1 PM PST
Canada Warehouse
- Monday - Friday: 3 PM EST