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We work with FedEx, UPS, DHL, Canada Post, and USPS to offer a variety of shipping services at varying price points and delivery speeds.*Carriers are always updating their services and supported countries. Availability will vary by location.**P.O. box addresses are only deliverable via USPS &amp; Canada Post services.

We work with FedEx, UPS, DHL, Canada Post, and USPS to offer a variety of shipping services at varying price points and delivery speeds. *Carriers are always updating their services and supported countries. Availability will vary by location. **P.O.

Which mail carriers do you use?

Shipping & Delivery

When will my order ship?

Is free shipping available?

Where do you ship?

My tracking number is not working

Split shipments

My order is arriving later than expected

Cross-border (International) shipments

Can I expedite a custom service?

Rush processing

Shipping protection

Tracking status definitions (ePacket)

Canada distribution center (warehouse)

My delivery is missing items

Tracking marked as delivered but order is missing

Which warehouse will my order ship from?

What can I do if my order is marked as ready for pickup at a postal office but I can't reach there?

Modifying your shipping address

Order status

Merging orders

Modifying your order

Cancelling your order

Local pickup

Orders

Return policy

Starting a return or exchange

Returns & Exchanges

Lubrication

PVC coating

Applying custom stickers

Logo sticker options

Gift wrapping

Services

Plastic color differences

Damage protection

Replacement parts

Which lubricant should I use?

When will a product be restocked?

Products

Why is my card being declined?

What payment methods are accepted?

Can I pay with a prepaid card?

Avoiding impersonating stores

Applying a gift card, store credit, or discount code

Payment

Club discount & program

Social media sponsorships

Speedcubing sponsorships

Sponsoring a competition or event

Sponsorships & Clubs

In-person shopping

Retail Location

Wholesale orders

Customized speed cubes cubes for companies or events

Wholesale & Customized Speed Cubes

Which mail carriers do you use?Updated 9 months ago