Modifying your orderUpdated 12 days ago

Unfulfilled orders can be modified using our self-service portal, or with help from our team.

Self-service order modifications

You can modify your order using the portal link below. Modifications include adding/removing items, shipping address, shipping method, and order cancellations.

Note: Order edit windows will vary depending on the time of day and order processing speeds. Feel free to reply with any questions!

Edit your order in your account portal

Contact customer support

If you are having trouble modifying your order using our self-service feature, please contact us. To allow us to assist you as quickly as possible, please include your order number and list all desired modifications.

We will do our best to modify your order but are not always able to complete a modification depending on fulfillment speeds and current support volume.

Tip: Contact us by phone (+1 844 828 2464) for time-sensitive requests.

Just need to update your shipping address? See Modifying your shipping address.