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Unfulfilled orders are eligible for address modifications. To request a shipping address modification, please use our self-service option or contact us and provide your order number and new shipping address. Contacting us by phone (+1 844 828 2464) o
Order status changes are sent to you via email or SMS based on your communication preferences. If an item(s) in your order is not ready to ship immediately, a ship date(s) will be shown for each applicable item(s). You can also check your order statu
Orders sharing the same shipping address and ship date will be merged automatically. If the total postage cost of the merged orders is greater than the shipping label cost, the difference will be refunded automatically.
If you are having trouble modifying your order using our self-service feature, please contact us. To allow us to assist you as quickly as possible, please include your order number and list all desired modifications. We will do our best to modify you
If you are having trouble modifying your order using our self-service feature, please contact us. To allow us to assist you as quickly as possible, please include your order number. We will do our best to cancel your order prior but are not always ab
Local pickup is available during checkout from our warehouse locations in Las Vegas, Nevada, USA, and St. Catharines, Ontario, Canada. When your order is ready for pickup, you will receive an email notification with pickup hours and instructions. A p