Replacement partsUpdated 4 hours ago

Need a piece for a lost or worn-out part? Here's how to ask our team for one.

Broken or defective piece? Start a claim on our returns page instead. Choose Defective, then Broken pieces.

What it costs

• Ordered from us, within 90 days of placing your order: the pieces are free, and you cover shipping.
• Ordered from us more than 90 days ago, or bought somewhere else: you pay for the pieces and shipping.

Products with our Damage Protection add-on have their own coverage. Within 90 days of delivery, start a claim on our returns page. After 90 days, contact us with your order number and photos of the damage.

How to order

1. Contact us to let us know what part(s) you want. Please be specific and include reference images or videos if you have them.
2. Our team checks our current inventory. If we can fill all or part of the request, we email you an invoice. If we can't, we'll let you know.

Example of a replacement part request:

"I would like to order a blue centerpiece for the MoYu AoShi WR M 6x6 Magnetic and a blue/white/orange corner piece for the X-Man Tornado V3 3x3 Magnetic (Pioneer). An image is attached to show the location of the requested MoYu AoShi WR M 6x6 Magnetic centerpiece."