Some speed cubes are available in varying plastic colors -- generally "Stickerless" and "Black". One has no advantage over the other, picking a plastic color is purely preference. "Stickerless" plastic color refers to each face of the puzzle being a

<p>Some speed cubes are available in varying plastic colors -- generally &quot;Stickerless&quot; and &quot;Black&quot;. One has no advantage over the other, picking a plastic color is purely preference.</p><p>&quot;Stickerless&quot; plastic color refers to each face of the puzzle being a different plastic color rather than each face having colored stickers applied like a traditional Rubik&apos;s Cube.</p><p>If you are looking to personalize your speed cube with different colors, a disadvantage of &quot;Stickerless&quot; plastic is that you are unable to change the colors of each face. Plastic color options that have stickers applied -- &quot;Black&quot; plastic, for example -- give you the ability to remove and re-apply your own set of <a href="https://speedcubeshop.com/collections/sticker-picker" target="_blank" rel="noopener noreferrer">custom stickers</a>.</p><p>Some speed cubes are available with varying internal plastic colors -- generally &quot;Black&quot; and &quot;Primary&quot;. The appearance of the internal plastic color is purely a cosmetic preference and has not been known to impact color recognition.</p><table style="width: 100%;"><thead><tr><th colspan="2" style="background-color: rgb(239, 239, 239); text-align: center; vertical-align: middle;"><strong>Plastic Color Comparison</strong></th></tr></thead><tbody><tr><td style="width: 50%; vertical-align: middle; text-align: center;"><strong>Stickerless</strong></td><td style="width: 50%; vertical-align: middle; text-align: center;"><strong>Black</strong></td></tr><tr><td style="width: 50%; vertical-align: middle; text-align: center;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/kREQL2bXvgxMl8n3/GAN_13_Magnetic_MagLev_-_UV_Coated0421-959cc463-3e31-4ffa-9bdd-40a46537082d.jpg" alt="Stickerless cube with each face a different plastic color" style="width: 300px;" class="fr-fic fr-dib"></td><td style="width: 50%; vertical-align: middle; text-align: center;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/kREQL2bXvgxMl8n3/GAN_12_M_3x3_MagLev_Black0148-e07d025b-e1a3-4bdb-b39d-b3257ef445fa.jpg" alt="Black plastic cube with applied stickers" style="width: 300px;" class="fr-fic fr-dib"></td></tr></tbody></table><table style="width: 100%;"><thead><tr><th colspan="2" style="background-color: rgb(239, 239, 239); text-align: center; vertical-align: middle;"><strong>Internal Plastic Color Comparison</strong></th></tr></thead><tbody><tr><td style="width: 50%; vertical-align: middle; text-align: center;"><strong>Black</strong></td><td style="width: 50%; vertical-align: middle; text-align: center;"><strong>Primary</strong></td></tr><tr><td style="width: 50%; vertical-align: middle; text-align: center;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/kREQL2bXvgxMl8n3/Black_Internal_Plastic_Example-b30c6e71-0d54-4d30-b4e3-beeb58440700.png" alt="Cube with black internal plastic" style="width: 300px;" class="fr-fic fr-dib"></td><td style="width: 50%; vertical-align: middle; text-align: center;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/kREQL2bXvgxMl8n3/Primary_Internal_Plastic_Example-1274887b-e85a-4a98-b82d-c7fb3d278363.png" alt="Cube with primary-colored internal plastic" style="width: 300px;" class="fr-fic fr-dib"></td></tr></tbody></table>

Plastic color differences

Damage Protection is an optional add-on that covers repairs and replacement parts on your speed cube for 180 days from fulfillment, and may include a full replacement at our discretion. *Product must have been ordered with a lubrication service that

<p>Damage Protection is an optional add-on that covers repairs and replacement parts on your speed cube for 180 days from fulfillment, and may include a full replacement at our discretion.</p>
<h2 id="whats-covered">What&apos;s covered</h2>
<ul>
<li><strong>Lubrication &amp; tensioning:</strong> re-lubricating and/or re-tensioning* of your previously serviced speed cube.</li>
<li><strong>Pieces &amp; hardware:</strong> damaged pieces or hardware.</li>
<li><strong>Magnets:</strong> dislodged or damaged magnets.</li>
<li><strong>Stickers:</strong> peeling, chipping, or placement.</li>
</ul>
<p><em><span style="font-size: 12px;">*Product must have been ordered with a lubrication service that includes tensioning.</span></em></p>
<h2 id="terms--conditions">Terms &amp; conditions</h2>
<p>Claims requiring the product to be returned to us for repair will be at our expense. In most cases, replacement parts will be sent to the customer but in some situations, we will exchange the damaged product for a new one at our discretion. Repeat claims for the same product may be refused at our discretion. Protection is valid for 180 days from the date of fulfillment.</p>

Damage protection

Need a replacement part? Here's how to request one from our team. Tip: Products with our Damage Protection add-on are covered for free replacement parts, and a full replacement may be offered at our discretion for a clear defect. Note: If the product

<p>Need a replacement part? Here&apos;s how to request one from our team.</p>
<p><strong>Tip:</strong> Products with our <a href="https://help.speedcubeshop.com/en-US/damage-protection-159051" target="_blank" rel="noopener noreferrer">Damage Protection</a> add-on are covered for free replacement parts, and a full replacement may be offered at our discretion for a clear defect.</p>
<h2 id="how-to-order">How to order</h2>
<ol>
<li><a href="https://speedcubeshop.com/pages/contact-us" target="_blank" rel="noopener noreferrer">Contact us</a> to let us know what part(s) you want. Please be specific and provide reference images/videos if available.</li>
<li>Our team will check our current inventory. We will respond with an invoice if we can fulfill the entire or partial request. If we cannot fulfill the request, we will communicate this to you.</li>
</ol>
<p><strong>Note:</strong> If the product falls under warranty and is defective or missing parts, we will not charge for replacement parts.</p>
<p><u>Example of a replacement part request:</u></p>
<p><em>&quot;I would like to order a blue centerpiece for the MoYu AoShi WR M 6x6 Magnetic and a blue/white/orange corner piece for the X-Man Tornado V3 3x3 Magnetic (Pioneer). An image is attached to show the location of the requested MoYu AoShi WR M 6x6 Magnetic centerpiece.&quot;</em></p>

Replacement parts

Broke or lost a piece? Within 90 days of delivery, replacement pieces are on us, shipping included. Here's exactly what's covered and how to request them.

<p>If a piece breaks or a part fails within <strong>90 days of delivery</strong>, we send you the replacement pieces free, shipping included. Most fixes take a couple of minutes, and we&apos;ll point you to a guide. This is our included support on every puzzle, whether or not you added a protection plan.</p>
<h2 id="whats-covered-for-free-within-90-days">What&apos;s covered for free within 90 days</h2>
<ul>
<li>Replacement <strong>pieces</strong> (edges, corners, centers, caps, screws, springs, magnets) for a defect, a broken piece, or a piece that failed in normal use.</li>
<li>Free shipping on the part.</li>
<li>A reassembly guide so you can pop it back in yourself, or the option to send it back and we&apos;ll reassemble it for you.</li>
</ul>
<p>A &quot;pop,&quot; where a piece comes out but nothing is broken, isn&apos;t a defect at all. It reassembles in about two minutes. See <a href="https://help.speedcubeshop.com/en-US/cube-care-and-reassembly-7148978" target="_blank" rel="noopener noreferrer">Cube care &amp; reassembly</a> for guides.</p>
<h2 id="after-90-days">After 90-days</h2>
<ul>
<li><strong>Outside the 90-day window, or normal wear over time.</strong> We&apos;ll still get you the exact part, priced at our cost.</li>
<li><strong>A whole-product replacement.</strong> Individual pieces cover almost every case. A full replacement is reserved for a clear manufacturing defect, or for cubes covered by our <a href="https://help.speedcubeshop.com/en-US/damage-protection-159051" target="_blank" rel="noopener noreferrer">Damage Protection</a> add-on.</li>
</ul>
<h2 id="damage-protection-optional-add-on">Damage Protection (optional add-on)</h2>
<p>Damage Protection is a paid add-on that extends coverage to <strong>180 days from fulfillment</strong> and adds re-lubrication and re-tensioning (for cubes ordered with a tensioning service), dislodged or damaged magnets, and sticker issues, up to a full replacement when needed. Details: <a href="https://help.speedcubeshop.com/en-US/damage-protection-159051" target="_blank" rel="noopener noreferrer">Damage Protection</a>.</p>
<h2 id="how-to-request-parts">How to request parts</h2>
<p>Send us a message through <a href="https://speedcubeshop.com/pages/contact-us" target="_blank" rel="noopener noreferrer">Contact us</a> with your order number, which piece you need (be specific), and a photo or two. We&apos;ll confirm availability and get it moving. For the full parts process, see <a href="https://help.speedcubeshop.com/en-US/replacement-parts-325694" target="_blank" rel="noopener noreferrer">Replacement parts</a>.</p>

Free replacement parts & our 90-day support

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