Cube care & reassemblyUpdated 18 days ago
Keep your cube turning like new and handle common issues yourself. This is your hub for reassembly, lubrication, tensioning, and when to reach out to us.
Popped a piece? That's a two-minute fix
A "pop" is when a piece comes out during a fast turn. Nothing is broken, and it goes right back in. Our video guides walk through popping a piece back into place for most puzzles: Reassembly & popping guides. If you'd rather we do it, send it back and we'll reassemble it for you.
Keeping it turning like new
- Lubrication. Turning slows or dries out over time. Re-lubing brings the smoothness back and prevents premature wear. Not sure which to use? See Which lubricant should I use?
- Tensioning. Most modern cubes let you adjust how tight or loose the cube feels. Looser is faster and pops more easily; tighter is more stable but less flexible. Small changes go a long way, so adjust a little at a time.
- Keep it clean. Wipe hands before long sessions and keep the cube stored in a bag or box. Dust and grit are what wear a cube down fastest.
Something actually broke?
If a piece is cracked or a part failed within 90 days of delivery, replacement pieces are on us, shipping included. See Free replacement parts & our 90-day support for what's covered and how to request them.